gambling/help/gambleaware: Difference between revisions

GambleAware
Category	Support community
Founded	February 28, 2002
Address	London, UK
Official website	https://www.gambleaware.org
Help and Support
Help & Support settings	Phone, Live chat, One-to-one, Group session, Online
Helpline hours	24/7
Helpline number	08088020133
Email	[email protected]
Social Media
Instagram	Visit
Facebook	Visit
LinkedIn	Visit
X (Twitter)	Visit
Last Updated	16.03.2026

← Older edit

Latest revision as of 09:19, 16 March 2026

GambleAware is Great Britain's leading independent charity commissioning gambling harm education, prevention, early intervention, and treatment services.

What is GambleAware

GambleAware is an evidence-based charity whose trustees and leadership team have extensive public health, NHS, and charity experience. It maintains a strong governance process to ensure the gambling industry has no input or influence on its work, and is accountable to the Charity Commission and its Board of Trustees.^[1]

The charity's strategic aim is to broaden public understanding of gambling-related harms and to advance the cause of harm prevention, and to help those who do develop problems get the support they need quickly and effectively.^[2]

Role in the Industry

GambleAware is a grant-making charity using best-practice commissioning - including needs assessment, service planning, evaluation, and outcome reporting - to support effective, evidence-informed, quality-assured prevention of gambling harms.

GambleAware works closely with the Gambling Commission, the Department for Digital, Media & Sport, the Department of Health and Social Care, and the Ministry of Defence.

History and Reach

GambleAware was incorporated on 28 February 2002 as a private limited company by guarantee (Companies House number 04384279), registered at 5th Floor, Lincoln House, 296–302 High Holborn, London, WC1V 7JH. GOV.UK The organisation was formerly known as the Responsible Gambling Trust, with the name change to GambleAware taking effect on 9 April 2018.^[3]

It is registered with the Charity Commission for England and Wales under Charity No. 1093910, and also registered in Scotland under SC049433.^[4]

GambleAware commissions the National Gambling Support Network (NGSN), a network of organisations across Great Britain providing free, non-judgmental, confidential treatment, advice and support on a range of gambling-related issues. This includes the National Gambling Helpline, which takes around 42,000 calls a year.

Support Options

Option	Details
Phone	National Gambling Helpline: 08088020133 - free, confidential, 24/7
Live Chat	Free and confidential; available to residents of England, Scotland and Wales only; 24/7.
One-to-one session	Individual therapeutic support through the National Gambling Support Network (NGSN); average wait time 5–9 working days.
Group session	Group therapy sessions available via NGSN providers
Case management	Personalised case management including specialist counselling (CBT, EMDR, trauma-based therapy) and support for family and friends
Online tools	Self-assessment questionnaire, spend calculator and a service finder to locate local support - all available on website^[5]

GambleAware reviews

GambleAware does not have a public Trustpilot or related pages. Critics have noted that GambleAware's funding model — relying on voluntary donations from the gambling industry — raises questions about independence, and that the voluntary levy has historically resulted in contributions falling short of the requested 0.1% of gross gambling yield.^[6]

GambleAware alternatives

Community	Country	Help for Problem Gambling
Gam-Anon	Global	Find a meeting
Gamblers Anonymous (GA)	Global	Find a meeting
SMART Recovery	Global	Find a meeting
GamCare	UK	Find local support
Evive	UK	Find support
GamLEARN	UK	Get justice support
GamFam	UK	Visit website
Gambling with Lives	UK	Get help
Betknowmore (BKM)	UK	Get help
Adferiad Recovery	UK	Get help
Gordon Moody Association	UK	Get help
EPIC Restart Foundation	UK	Get help
Breakeven	UK	Find support group
Ara Recovery for All	UK	Get help
Aquarius	UK	Get help
GamblingCare	IE	Get help

References

[1] ttps://www.gambleaware.org/what-we-do/about-us/

[2] ttps://register-of-charities.charitycommission.gov.uk/en/charity-search/?p_p_id=uk_gov_ccew_onereg_charitydetails_web_portlet_CharityDetailsPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_uk_gov_ccew_onereg_charitydetails_web_portlet_CharityDetailsPortlet_regId=1093910&_uk_gov_ccew_onereg_charitydetails_web_portlet_CharityDetailsPortlet_subId=0

[3] ttps://find-and-update.company-information.service.gov.uk/company/04384279

[4] ttps://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/3990190/contact-information

[5] ttps://www.gambleaware.org/tools-and-support/

[6] ttps://committees.parliament.uk/writtenevidence/104838/html/

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@@ Line 4: / Line 4: @@
 | type          = Support community
 | founded       = 2002-02-28
-| address       = 5th Floor, Lincoln House, 296–302 High Holborn, London UK
+| address       = London, UK
 | website       = https://www.gambleaware.org
-| settings      = Phone, Live chat, One-to-one, Group session, Online tools
+| settings      = Phone, Live chat, One-to-one, Group session, Online
-| working-hours = 24/7 (phone, live chat)
+| working-hours = 24/7
 | helpline      = 08088020133
 | email         = [email protected]
@@ Line 59: / Line 59: @@
 GambleAware does not have a public Trustpilot or related pages. Critics have noted that GambleAware's funding model — relying on voluntary donations from the gambling industry — raises questions about independence, and that the voluntary levy has historically resulted in contributions falling short of the requested 0.1% of gross gambling yield.<ref>https://committees.parliament.uk/writtenevidence/104838/html/</ref>
 == GambleAware alternatives ==
-{| class="wikitable"
+{| class="wikitable sortable" style="width:100%"
-! Community
+! Community !! Country !! Help for Problem Gambling
-! Website
+|-
+| [[gambling/help/gam-anon|Gam-Anon]] || Global || [https://www.gam-anon.org/meeting-directory/international-meetings Find a meeting]
+|-
+| [[gambling/help/ga|Gamblers Anonymous (GA)]] || Global || [https://gamblersanonymous.org/find-a-meeting/ Find a meeting]
+|-
+| [[gambling/help/smartrecovery|SMART Recovery]] || Global || [https://www.smartrecoveryinternational.org/meetings Find a meeting]
+|-
+| [[gambling/help/gamcare|GamCare]] || UK || [https://www.gamcare.org.uk/get-support/find-local-support/ Find local support]
 |-
-| [[gambling/help/adferiad-recovery|Adferiad Recovery]]
+| [[gambling/help/evive|Evive]] || UK || [https://www.getevive.com/ Find support]
-| [https://adferiad.org/ adferiad.org]
 |-
-| [[gambling/help/smartrecovery|SMART Recovery]]
+| [[gambling/help/gamlearn|GamLEARN]] || UK || [https://gamlearn.org.uk/cjs-referal-form Get justice support]
-| [https://smartrecovery.org/ smartrecovery.org]
 |-
-| [[gambling/help/ga|Gamblers Anonymous]]
+| [[gambling/help/gamfam|GamFam]] || UK || [https://gamfam.org.uk/ Visit website]
-| [https://gamblersanonymous.org/ gamblersanonymous.org]
 |-
-| [[gambling/help/gam-anon|Gam-Anon]]
+| [[gambling/help/gwl|Gambling with Lives]] || UK || [https://gamblingwithlives.beaconforms.com/form/12aea293 Get help]
-| [https://www.gam-anon.org/ gam-anon.org]
 |-
-| [[gambling/help/gamcare|GamCare]]
+| [[gambling/help/betknowmore|Betknowmore (BKM)]] || UK || [https://airtable.com/appCroq1jjv2RuHd6/shr9hMKZkOjAD2ooI Get help]
-| [https://gamcare.org.uk gamcare.org.uk]
 |-
-| [[gambling/help/evive|Evive Community (GamTalk)]]
+| [[gambling/help/adferiad-recovery|Adferiad Recovery]] || UK || [https://adferiad.org/our-services/gambling/ Get help]
-| [https://www.getevive.com/ getevive.com]
 |-
-| [[gambling/help/betknowmore|BetKnowMore (BKM)]]
+| [[gambling/help/gordonmoody|Gordon Moody Association]] || UK || [https://gordonmoody.org.uk/treatment-options/ Get help]
-| [https://www.betknowmoreuk.org/ betknowmoreuk.org]
 |-
-| [[gambling/help/gordonmoody|Gordon Moody]]
+| [[gambling/help/epic-restart|EPIC Restart Foundation]] || UK || [https://www.epicrestartfoundation.org/pages/our-programmes Get help]
-| [https://adferiad.org/ adferiad.org]
 |-
-| [[gambling/help/gamblepause|GamblePause]]
+| [[gambling/help/breakeven|Breakeven]] || UK || [https://www.breakeven.org.uk/support-groups Find support group]
-| [https://www.gamblepause.com gamblepause.com]
 |-
-| [[gambling/help/gamblealert|GambleAlert]]
+| [[gambling/help/ara|Ara Recovery for All]] || UK || [https://www.recovery4all.co.uk//contact-us/ Get help]
-| [https://gamblealert.org/ gamblealert.org]
 |-
-| [[gambling/help/rgk|Responsible Gambling Kenya (RGK)]]
+| [[gambling/help/aquarius|Aquarius]] || UK || [https://aquarius.org.uk/services/gambling-support/ Get help]
-| [https://www.responsiblegambling.or.ke/ responsiblegambling.or.ke]
 |-
-| [[gambling/help/sargf|South African Responsible Gambling Foundation (SARGF)]]
+| [[gambling/help/gamblingcare|GamblingCare]] || IE || [https://gamblingcare.ie/get-help/get-help-for-problem-gambling/ Get help]
-| [https://responsiblegambling.org.za/ responsiblegambling.org.za]
 |}
@@ Line 104: / Line 99: @@
 {{#seo:
 |title = GambleAware » Gambling Addiction Help and Support
-|description = GambleAware (incorporated 2002, formerly Responsible Gambling Trust) is Great Britain's leading independent charity commissioning gambling harm education, prevention, and treatment services, operating the National Gambling Helpline.}}
+|description = GambleAware (incorporated 2002, formerly Responsible Gambling Trust) is Great Britain's leading independent charity commissioning gambling harm education, prevention, and treatment services, operating the National Gambling Helpline.
+|image = gambleaware-logo.png}}