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gambling/help/pgf: Difference between revisions

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Created page with "{{Infobox-gambling-help | title = PGF Group | image = pgf-group-logo.png | type = Support community | founded = 1988 | address = Auckland, New Zealand | website = https://www.pgf.nz | settings = Phone, Online, One-to-one session, Group session | working-hours = 08:30 am – 17:00 pm (Monday – Friday) | helpline = 08006642626 | email = [email protected] | instagram = https://www.instagram.com/pgfservices | threa..."
 
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}}PGF Group (formerly the Problem Gambling Foundation of New Zealand) is a national non-profit organisation providing free, professional, and confidential counselling and support for individuals and families affected by gambling harm in New Zealand.<ref>https://www.pgf.nz/</ref>
}}PGF Group (formerly the Problem Gambling Foundation of New Zealand) is a national non-profit organisation providing free, professional, and confidential counselling and support for individuals and families affected by gambling harm in New Zealand.<ref name="pgf">https://www.pgf.nz/</ref>


==What is PGF Group==
==What is PGF Group==
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It serves as the overarching brand for three dedicated branches: PGF Services, Mapu Maia Pasifika Services and Asian Family Services.<ref>https://www.asianfamilyservices.nz/</ref> The organisation delivers clinical interventions, treatment, and public health services under contract to the Ministry of Health, funded by the gambling levy.<ref name="li">https://linkedin.com/company/pgfgroup</ref>
It serves as the overarching brand for three dedicated branches: PGF Services, Mapu Maia Pasifika Services and Asian Family Services.<ref>https://www.asianfamilyservices.nz/</ref> The organisation delivers clinical interventions, treatment, and public health services under contract to the Ministry of Health, funded by the gambling levy.<ref name="li">https://linkedin.com/company/pgfgroup</ref>
==Role in the industry==
==Role in the industry==
PGF Group is the largest single treatment provider for problem gambling in Australasia, with 18 clinics nationwide.<ref>https://www.pgf.nz/</ref>
PGF Group is the largest single treatment provider for problem gambling in Australasia, with 18 clinics nationwide.<ref name="pgf"/>
==History and Reach==
==History and Reach==
{| class="wikitable"
{| class="wikitable"
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| 1988 || Compulsive Gambling Society founded || Fraser McDonald helped 3 men establish the Compulsive Gambling Society (CGS) with funding from the New Zealand Lottery Grants Board<ref name="wiki">https://en.wikipedia.org/wiki/Problem_Gambling_Foundation_of_New_Zealand</ref>
| 1988 || Compulsive Gambling Society founded || Fraser McDonald helped 3 men establish the Compulsive Gambling Society (CGS) with funding from the New Zealand Lottery Grants Board<ref name="wiki">https://en.wikipedia.org/wiki/Problem_Gambling_Foundation_of_New_Zealand</ref>
|-
|-
| 1992 || National gambling helpline || CGS launched the first national telephone gambling helpline of its type internationally<ref name="li">
| 1992 || National gambling helpline || CGS launched the first national telephone gambling helpline of its type internationally<ref name="li"/>
|-
|-
| 1993 || Second clinic || A second face-to-face clinic was opened in Manurewa as demand for services grew beyond the telephone service<ref name="li">
| 1993 || Second clinic || A second face-to-face clinic was opened in Manurewa as demand for services grew beyond the telephone service<ref name="wiki"/>
|-
|-
| 2001 || Name change || The PGF succeeded the CGS, shifting from an addictions and medical-based philosophy to a public health approach<ref name="wiki"/>
| 2001 || Name change || The PGF succeeded the CGS, shifting from an addictions and medical-based philosophy to a public health approach<ref name="wiki"/>
Line 46: Line 46:
| 16 October 2018 || PGF Group || The Problem Gambling Foundation began trading as PGF Group, establishing it as the umbrella brand for PGF Services, Mapu Maia, and Asian Family Services
| 16 October 2018 || PGF Group || The Problem Gambling Foundation began trading as PGF Group, establishing it as the umbrella brand for PGF Services, Mapu Maia, and Asian Family Services
|}
|}
==Support Options==
==Support Options==
{| class="wikitable"
{| class="wikitable"
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| One-to-one || Free, confidential individual sessions with counsellor. Available in-person at clinics or remote<ref name="cons">https://www.pgf.nz/getting-started/counselling</ref>
| One-to-one || Free, confidential individual sessions with counsellor. Available in-person at clinics or remote<ref name="cons">https://www.pgf.nz/getting-started/counselling</ref>
|-
|-
| Support groups || Semi-structured group sessions facilitated by Peer Support staff. Entry by counsellor referral<ref name="cons">
| Support groups || Semi-structured group sessions facilitated by Peer Support staff. Entry by counsellor referral<ref name="groups">https://www.pgf.nz/getting-started/groups</ref>
|-
|-
| Peer & cultural support || Dedicated peer support workers who provide culturally appropriate guidance and practical assistance<ref>https://www.pgf.nz/getting-started/groups</ref>
| Peer & cultural support || Dedicated peer support workers who provide culturally appropriate guidance and practical assistance<ref name="groups"/>
|-
|-
| Phone, text, and live chat || Duty counsellors available by freephone [tel:0800664262 0800 664 262, text (5819), email or and live chat. Monday to Friday 8:30 am – 5:00 pm<ref>https://www.pgf.nz/about-us</ref>
| Phone, text, and live chat || Duty counsellors available by freephone [tel:0800664262 0800 664 262], text (5819), email or and live chat. Monday to Friday 8:30 am – 5:00 pm<ref>https://www.pgf.nz/about-us</ref>
|-
|-
| GREAT programme || An education programme providing knowledge and tools to support recovery<ref>https://www.pgf.nz/getting-started/counselling#great-gambling-reflection-education-awareness-thrive</ref>
| GREAT programme || An education programme providing knowledge and tools to support recovery<ref>https://www.pgf.nz/getting-started/counselling#great-gambling-reflection-education-awareness-thrive</ref>
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| Health promotion || Community-based education, training, and advocacy to raise awareness of gambling harm and support safer gambling environments and policies<ref>https://www.pgf.nz/getting-started/public-health</ref>
| Health promotion || Community-based education, training, and advocacy to raise awareness of gambling harm and support safer gambling environments and policies<ref>https://www.pgf.nz/getting-started/public-health</ref>
|-
|-
| Asian services || Multilingual counselling and support in Cantonese, Mandarin, Korean, Vietnamese, Khmer, and Thai for Asian communities<ref name="li">
| Asian services || Multilingual counselling and support in Cantonese, Mandarin, Korean, Vietnamese, Khmer, and Thai for Asian communities<ref name="li"/>
|-
|-
| Mapu Maia || Dedicated Pasifika counselling and public health service providing culturally appropriate support for Pacific communities<ref>https://www.mapumaia.nz/</ref>
| Mapu Maia || Dedicated Pasifika counselling and public health service providing culturally appropriate support for Pacific communities<ref>https://www.mapumaia.nz/</ref>
Line 72: Line 73:


==PGF Group alternatives==
==PGF Group alternatives==
{| class="wikitable sortable" style="width:100%"
! Community !! Country !! Help for Problem Gambling
|-
| [[gambling/help/gam-anon|Gam-Anon]] || Global || [https://www.gam-anon.org/meeting-directory/international-meetings Find a meeting]
|-
| [[gambling/help/ga|Gamblers Anonymous (GA)]] || Global || [https://gamblersanonymous.org/find-a-meeting/ Find a meeting]
|-
| [[gambling/help/smartrecovery|SMART Recovery]] || Global || [https://www.smartrecoveryinternational.org/meetings Find a meeting]
|-
| [[gambling/help/sga|Safer Gambling Aotearoa]] || NZ || [https://www.safergambling.org.nz/help-and-support/services-near-you Find local support]
|}
==References==
==References==
{{DISPLAYTITLE:PGF Group}}
{{DISPLAYTITLE:PGF Group}}

Latest revision as of 09:46, 16 March 2026

PGF Group

PGF Group logo

Category Support community
Founded June 3, 1988
Address Auckland, New Zealand
Official website https://www.pgf.nz
Help and Support
Help & Support settings Phone, Online, One-to-one session, Group session
Helpline hours 08:30 am – 17:00 pm (Monday – Friday)
Helpline number 08006642626
Email [email protected]
Social Media
Instagram Visit
Facebook Visit
LinkedIn Visit
X (Twitter) Visit
Last Updated 16.03.2026


PGF Group (formerly the Problem Gambling Foundation of New Zealand) is a national non-profit organisation providing free, professional, and confidential counselling and support for individuals and families affected by gambling harm in New Zealand.[1]

What is PGF Group

PGF Group (trading name of the Problem Gambling Foundation of New Zealand) is a registered charity (CC23709) incorporated under the Charitable Trusts Act and headquartered in Auckland.[2]

It serves as the overarching brand for three dedicated branches: PGF Services, Mapu Maia Pasifika Services and Asian Family Services.[3] The organisation delivers clinical interventions, treatment, and public health services under contract to the Ministry of Health, funded by the gambling levy.[4]

Role in the industry

PGF Group is the largest single treatment provider for problem gambling in Australasia, with 18 clinics nationwide.[1]

History and Reach

Year Milestone Description
1988 Compulsive Gambling Society founded Fraser McDonald helped 3 men establish the Compulsive Gambling Society (CGS) with funding from the New Zealand Lottery Grants Board[5]
1992 National gambling helpline CGS launched the first national telephone gambling helpline of its type internationally[4]
1993 Second clinic A second face-to-face clinic was opened in Manurewa as demand for services grew beyond the telephone service[5]
2001 Name change The PGF succeeded the CGS, shifting from an addictions and medical-based philosophy to a public health approach[5]
30 April 2008 Registered as charity The Problem Gambling Foundation of New Zealand was registered on the New Zealand Charities Register under number CC23709[6]
16 October 2018 PGF Group The Problem Gambling Foundation began trading as PGF Group, establishing it as the umbrella brand for PGF Services, Mapu Maia, and Asian Family Services

Support Options

Support Type Description
One-to-one Free, confidential individual sessions with counsellor. Available in-person at clinics or remote[7]
Support groups Semi-structured group sessions facilitated by Peer Support staff. Entry by counsellor referral[8]
Peer & cultural support Dedicated peer support workers who provide culturally appropriate guidance and practical assistance[8]
Phone, text, and live chat Duty counsellors available by freephone 0800 664 262, text (5819), email or and live chat. Monday to Friday 8:30 am – 5:00 pm[9]
GREAT programme An education programme providing knowledge and tools to support recovery[10]
Health promotion Community-based education, training, and advocacy to raise awareness of gambling harm and support safer gambling environments and policies[11]
Asian services Multilingual counselling and support in Cantonese, Mandarin, Korean, Vietnamese, Khmer, and Thai for Asian communities[4]
Mapu Maia Dedicated Pasifika counselling and public health service providing culturally appropriate support for Pacific communities[12]
Self-exclusion assistance PGF can act on behalf of a gambler to formally request that a gambling provider prevent that person from entering their venue.[13]
Hoake support programme A dedicated support programme available through PGF Services.[14]

PGF Group alternatives

Community Country Help for Problem Gambling
Gam-Anon Global Find a meeting
Gamblers Anonymous (GA) Global Find a meeting
SMART Recovery Global Find a meeting
Safer Gambling Aotearoa NZ Find local support

References