Betknowmore (BKM)
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| Category | Support community |
|---|---|
| Founded | December 1, 2013 |
| Address | 200A Pentonville Road, London, England |
| Official website | https://www.betknowmoreuk.org/ |
| Help and Support | |
| Help & Support settings | Online, One-to-one, Group session, Face-to-face |
| Helpline hours | 24/7 |
| Helpline number | 08088020133 |
| Social Media | |
| Visit | |
| Visit | |
| Visit | |
| X (Twitter) | Visit |
| Last Updated | 10.03.2026 |
Betknowmore UK (BKM) is a registered charity in England and Wales (charity number 1190760) headquartered at 200A Pentonville Road, London, N1 9JP. Founded in December 2013 by Frankie Graham.[1]
What is Betknowmore UK
Betknowmore UK is a gambling harm support charity whose work centres on lived experience. Experts by experience are involved in co-producing, delivering, and evaluating all services, combining personal insight with evidence-based approaches. The charity's stated vision is the empowerment of those harmed by gambling; its mission is to provide information and support to affected individuals while raising public awareness through education and training.
Role in the Industry
Betknowmore UK operates as part of the National Gambling Support Network alongside organisations including GamCare, GambleAware, and Ygam. Its strategy applies a public health framework, addressing gambling harms across societal, community, family, and individual levels.
The charity is registered with the Fundraising Regulator and holds City & Guilds Assured status for its Peer Aid training programme. From April 2025, its services operate within the UK's statutory gambling levy framework, administered by the Gambling Commission.[2]
History and Reach
| Year | Milestone |
|---|---|
| 2013 | Founded by Frankie Graham in December |
| 2014 | First gambling support community hub; accredited outreach and mentoring programme |
| 2016 | London winner of the Big Lottery's People's Postcode Lottery |
| 2018 | 'Don't Gamble with Health' project launched; Royal Society of Public Health 'Health on the High Street' award |
| 2020 | Peer Aid launched; multiple training programmes introduced |
| 2023 | Joined the National Gambling Support Network as a UK-wide provider |
| 2024 | Awarded Level 1 of the Trusted Charity Standard (NCVO) |
Support Options
| Method | Description |
|---|---|
| Peer support | Support delivered by individuals with lived experience of gambling harms |
| Face-to-face | In-person sessions available in London and the Southeast (Offile) |
| One-to-one | Individual one-to-one sessions tailored to personal needs (Online) |
| Group | Structured group sessions with multiple participants |
| Online | Digital support accessible remotely |
Betknowmore UK Reviews
Common topics include early exposure to gambling, severe personal harms (financial loss, family breakdown, mental health issues), and the positive impact of the Peer Aid service. Multiple clients highlight the value of peer support from someone with lived experience. A recurring theme is recovery leading to giving back - one client, Matt, went on to become a Service Manager at the charity.[3]
Betknowmore UK Alternatives
| Community | Website |
|---|---|
| SMART Recovery | smartrecovery.org |
| GambleAware | gambleaware.org |
| Gamblers Anonymous | gamblersanonymous.org/ |
| Gam-Anon | gam-anon.org |
| GamCare | gamcare.org.uk |
| Evive Community (GamTalk) | getevive.com |
| Gordon Moody Association | gordonmoody.org.uk |
| Adferiad Recovery | parklandplace.co.uk |